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This statement applies solely to information collected at the https://rubanwatches.com website. The policy is effective as of November 11, 2019.
RUBAN collects information from you when you when you place an order or enter a giveaway. When ordering or registering on our site, you are asked to enter your: first and last name, e-mail address, mailing address, phone number or credit card information. In addition, all videos and photos posted on our website are viewable to the public without restriction. You may also unsubscribe from our communications at any time by clicking on the link in the footer of every email or by sending an email to [email protected]
Gathering of Personally-Identifying Information
When you place your order, we need to know your personal details in order to fulfill (and communicate about) your order. When you enter a contest or other promotional feature, we may ask for minimal contact information (or social media information) so we can administer the contest and notify winners.
Visitor traffic and site usage is monitored to improve user experience. We may also use the information that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. RUBAN also collects potentially personally-identifying information like Internet Protocol (IP) addresses. This information is used for the purposes of identifying potential fraud and/or determining state or country of origin. IP addresses are only disclosed internally for the purposes of enhancing user experiences and determining fraud. RUBAN’s purpose in collecting non-personally identifying information is to better understand how RUBAN’s visitors use its website. From time to time, RUBAN may release non-personal, aggregated information, e.g., by publishing a report on trends in the usage of its website. We may also collect personal information to occasionally notify you about important functionality changes to our Website, new products and special offers we think you might find valuable. We may also use your information to personalize your experience and to improve our customer service.
Certain visitors to RUBAN’s websites choose to interact with RUBAN in ways that require RUBAN to gather personally-identifying information. The amount and type of information that RUBAN gathers depends on the nature of the interaction. For example, anonymous data such as page visits, time on site, products added to cart, live chat requests etc are collected. If/when a visitor becomes an active customer or giveaway participant, that data becomes associated with a unique user/customer. In each case, RUBAN collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with RUBAN. RUBAN does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter your personal information. When you place orders, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.
RUBAN may collect statistics about the behavior of visitors to its websites. For instance, RUBAN may monitor the most popular topics on our site. RUBAN may display this information publicly or provide it to others. However, RUBAN does not disclose personally-identifying information other than as described below.
We may also collect the following technical information about you when you visit our website: type of browser and operating system, internet speed, time spent browsing site, visits, views and other traffic related data, IP address, referring URL, etc. We collect this information through the use of order/registration forms, Google Analytics, and our own analytics software. We, in turn use this information to improve the overall site experience. We may share aggregate traffic or demographic information to third parties such as advertising partners, sponsors or investment companies, but we will not provide such third parties your personal information such as your name or email address.
Protection of Certain Personally-Identifying Information
RUBAN discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on RUBAN’s behalf or to provide services available at RUBAN’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using the RUBAN website, you consent to the transfer of such information to them.
RUBAN will not rent or sell potentially personally-identifying information and personally-identifying information to anyone for their own direct marketing purposes without your consent. Other than to its employees, contractors and affiliated organizations, as described above, RUBAN discloses potentially personally-identifying and personally-identifying information only when required to do so by law (such as in response to a subpoena, court order, or other governmental request), or when RUBAN believes in good faith that disclosure is reasonably necessary to protect the property or rights of RUBAN, third parties or the public at large. If you are a registered customer or contest registrant of the RUBAN website and have supplied your email address, RUBAN may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with RUBAN and our products. If you send us an email or live chat request (for example via a support email or via one of our chat/feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. RUBAN takes measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
If RUBAN, or substantially all of its assets were acquired, or in the unlikely event that RUBAN goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of RUBAN may continue to use your personal information as set forth in this policy. Aside from the foregoing, we do not sell or share your personal information.
Policy Regarding Children
RUBAN does not actively market its products to children and never knowingly asks children under the age of 18 to divulge personal information. You must be at least 18 years of age to purchase product or enter a giveaway on the RUBAN website (unless the contest rules provide otherwise).